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CIO for HireJay Rollins RSS Feed
The 'IT's fault' perception and karma
In this blog, Jay Rollins shows how his team turned a situation around so that it didn't reflect badly on IT.View entire blog »
Other Recent Posts
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Microsoft OfficeMary Ann Richardson
RSS Feed Save a million keystrokes by turning Access text boxes into combo boxes
If you repeatedly type the same text in the same field, you're working too hard. See how to set up a combo box that will speed data entry and spare you a TON of tedious typing.View entire blog »
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Tech Sanity CheckJason Hiner
RSS Feed Sanity check: The IT labor shortage is real and offshoring is overblown
IT departments are planning to increase offshore outsourcing in 2009, after two years of declines. Nevertheless, a new survey shows offshoring remains a very small portion of IT budgets and U.S. IT leaders say they're still grappling with an IT labor shortage.View entire blog »
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User SupportJeff Dray
RSS Feed Pyramid calling for the help desk
The help desk works hard at customer relationships but does an automated call distributor help or hinder? When you need to disseminate information quickly, how much personalization do you have to trade off?View entire blog »
Other Recent Posts
- Tech Sanity Checkby Jason Hiner, Editor in Chief
- Sanity check: The IT labor shortage is real and offshoring is overblown IT departments are planning to increase offshore outsourcing in 2009, after two years of declines. Nevertheless, a new survey shows offshoring remains a very small portion of IT budgets and U.S. IT leaders say they're still grappling with an IT labor shortage.Read blog »
- Podcast: CompTIA survey shows telecommuting can reduce costs, improve employee health
- SIM survey: State of the CIO 2008
- SIM survey: Top 10 IT management concerns of 2008
- Video: What role does IT play in privacy protection?
- Career Managementby Toni Bowers, Head Blogs Editor
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- Latest financial meltdown may create IT jobs
- What should I do: I never get closure from interviews
- Use analogies to explain technical subjects to end users
- Effectively manage team conflict
- IT Dojoby Bill Detwiler, Head Technology Editor
- Video: Five things you should know about rootkits Rootkits are a serious threat. Rootkit-based botnets unleash seas of spam, and the most dangerous rootkits allow attackers to steal corporate and individual financial information. In this IT Dojo video, Bill Detwiler covers five things you should know about rootkits in order to keep your network safe and malware free.Read blog »
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- Decision Centralby John Sheesley, Section Editor
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- If computers are like cars, then who's GM?
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- The 'IT's fault' perception and karma In this blog, Jay Rollins shows how his team turned a situation around so that it didn't reflect badly on IT.Read blog »
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- Expectation setting is key to improving the perception of IT
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- Linux and Open SourceHost: Jack Wallen
- Use Dovecot for POP3/IMAP services Traditionally, if you wanted to set up POP3 or IMAP services on your Linux system, you would use Courier-IMAP, uw-imap, or cyrus-imapd. Vincent Danen introduces a lesser-known, but increasingly popular IMAP/POP3 server called Dovecot.Read blog »
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- Pyramid calling for the help desk The help desk works hard at customer relationships but does an automated call distributor help or hinder? When you need to disseminate information quickly, how much personalization do you have to trade off?Read blog »
- Will remote support technology make your users happier with the help desk?
- Do not let equipment standardization lead to inflexibility
- A crazy idea -- put those dirty keyboards in the dishwasher
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- Microsoft WindowsHost: Mark Kaelin
- Increase Vista performance by trimming startup programs You can bump up Microsoft Windows Vista performance by trimming back startup programs that may not be needed. Greg Shultz shows you several methods that you can use to investigate, and ultimately turn off, the programs that automatically start up on your system.Read blog »
- How do I ... configure OpenDNS in Windows Vista?
- It's Windows Patch Tuesday: November 2008
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- Get your very own Microsoft decoder ring with this CodeTracker chart
- Microsoft OfficeHost: Susan Harkins
- Save a million keystrokes by turning Access text boxes into combo boxes If you repeatedly type the same text in the same field, you're working too hard. See how to set up a combo box that will speed data entry and spare you a TON of tedious typing.Read blog »
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SponsoredWhite Papers, Webcasts, and Downloads
- Live Webcast: Adding Interactive Reporting to Your Applications: Challenges and Requirements BIRT Exchange (Actuate)
- 2007 Microsoft Office System Suites Comparison White Paper Microsoft
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Top Rated
- Video: Five things you should know about rootkits +94 rating
- Use analogies to explain technical subjects to end users +28 rating
- Increase Vista performance by trimming startup programs +25 rating
- Botnets: Web-hosting site closed down and spam drops 50 percent +21 rating
- A crazy idea -- put those dirty keyboards in the dishwasher +20 rating
- Video: What if The Matrix ran on Windows XP? +17 rating
- Five HTML oddities that you may not know +16 rating
- 10 questions on business service management: A discussion with Casey Kindiger +16 rating
- Video: TR Out Loud - November 14, 2008 +15 rating
- Sanity check: The IT labor shortage is real and offshoring is overblown +14 rating
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TechRepublic blogs are for IT professionals, by IT professionals. They provide valuable perspectives on the hottest and most important issues in information technology, career insights for IT professionals in various roles from helpdesk to executive management, and tips and how-to guides for dealing with many different technologies. Geekend and Practical Gadgetry provide off-topic relief and gadget education for IT pros in their spare time. All of TechRepublic's blogs -- except Tech Sanity Check and View from the Cubicle -- have multiple authors, almost all of whom are IT professionals and IT managers working in the trenches.
